Contact Us

Contact Information
Contact Us

If you have any questions about our company's business, R&D progress, or cooperation opportunities, please feel free to contact us through the following methods. We will arrange for a specialist to assist you in answering your questions and providing the necessary information.

ADDRESS

8F, No.41, Ln. 221, Gangqian Rd., Nei Hu Dist., Taipei 114723, Taiwan.

EMAIL

info.tw@twibiotech.com

PHONE

+886-2-2657-1788

FAX

+886-2-2657-0270

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  Privacy Policy

Privacy Policy

Last updated: Nov 5, 2025

TWi Biotechnology, Inc. Privacy Policy

TWi Biotechnology, Inc. (“TWi Biotech,” “we,” “our,” or “us”) is committed to protecting your privacy. 
This Privacy Policy applies to all the ways you interact with us, including the solutions we provide, our website contact page, and email communications.
Please read this policy carefully.
If you have any questions or concerns regarding this Privacy Policy or our use of your personal information, please contact us by email atinfo.tw@twibiotech.com，with the subject line “Privacy Policy,” or by mail at:
TWi Biotechnology, Inc.
8F, No. 41, Lane 221, Gangqian Road, Neihu District, Taipei City 114, Taiwan
Attn: Privacy Policy

What Personal Information Does TWi Biotech Collect and How Is It Used? 

To provide comprehensive services and deliver the best possible experience, we may collect the following types of information:


■ Information You Provide

Certain areas of our website allow you to provide personal information—such as your name, email address, phone number, and mailing address—through forms (e.g., the “Contact Us” form) or email correspondence.
Some sections of our website may also allow you to register for newsletters or access your personal account.
We may retain and use this information to process your requests, respond to your inquiries, or enhance your experience with our services.


■ Web Logs

When you visit our website, our servers automatically record information your browser sends. These logs may include your IP address, browser type and version, server name, language settings, date and time of access, and referring website.
We analyze these logs to improve the user experience and functionality of our website.

We use your personal information only for the following purposes:

  1. To provide you with our services or related information;
  2. To analyze and improve our services and operations;
  3. To develop new solutions and offerings;
  4. To comply with applicable laws, rules, and regulations; or
  5. For other specific purposes disclosed on our website.

If we intend to use your information for any purpose other than those listed above, we will obtain your consent before doing so.
You may withdraw your consent at any time by contacting us through the methods provided above.
You may also request that we delete your personal information from our systems.

With Whom Does TWi Biotech Share My Personal Information?

We do not share your personal information with third parties other than our trusted partners, unless we have obtained your consent or have a good-faith belief that disclosure is necessary to comply with applicable law, such as preventing fraud.

We may share aggregated, non-personally identifiable information (e.g., browser type) with third parties to help improve our services.

If you wish to withdraw your consent for such sharing, please contact us using the information provided above. However, consent withdrawal may not be permitted if it would violate applicable laws or court orders.

We do not sell or share your personal information with third parties for marketing purposes.

Can I Review or Complain About My Personal Information?

You may contact us via the email address or mailing address listed above to request access to, correction of, or deletion of your personal information stored in our systems.

How Does TWi Biotech Protect My Personal Information?

■ Security

We take reasonable measures to prevent unauthorized access and disclosure of personal data, and we restrict access to individuals who need the information to perform their duties.
Your personal information may be stored in computer systems maintained by us or our trusted agents and service providers, all of whom are contractually obligated to maintain the confidentiality of your information.
Our primary systems are located in Taiwan, though some service providers’ systems may be located in other countries.
By submitting your personal information, you consent to the cross-border transfer and storage of your data.

■ Data Integrity

We retain and process personal information only for the purposes described in this policy, and we take reasonable steps to ensure its completeness and accuracy.
You are encouraged to update or correct your information when necessary to help us maintain its accuracy.

Does This Policy Apply to Links on the Website?

Our website may contain links to third-party websites. This Privacy Policy does not govern the use of such websites. We may update this policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page.

How Long Will My Information Be Stored?

Your data may be retained and used by TWi Biotech indefinitely or for as long as TWi Biotech and its subsidiaries continue their business operations.

EU Residents – Your Rights Under the GDPR

  1. Right to be Informed – You have the right to request information about the personal data TWi Biotech processes and the reasons for such processing.
  2. Right of Access – You have the right to access the personal data being processed about you.
  3. Right to Rectification – You have the right to request correction if your personal data is inaccurate or outdated.
  4. Right to Withdraw Consent – You may withdraw consent for the processing of your personal data at any time.
  5. Right to Object – You have the right to object to the processing of your personal data, including in the context of legal proceedings.
  6. Right to Object to Automated Processing – You have the right to request manual review of decisions made through automated processing if such decisions may not adequately consider all relevant information.
  7. Right to Erasure (“Right to Be Forgotten”) – You have the right to request deletion of your personal data (subject to applicable legal retention requirements).
  8. Right to Data Portability – You have the right to request that your personal data be transferred to you or to another controller in a machine-readable electronic format.

Who May Exercise These Rights and How to Submit a Request?

You or your authorized legal representative may submit a written request to exercise any of the rights above. Requests should be sent to:
TWi Biotechnology, Inc. 

8F, No. 41, Lane 221, Gangqian Road, Neihu District, Taipei City 114, Taiwan 

or by email toinfo.tw@twibiotech.com。

Contacting TWi Biotech Experts 

TWi Biotech is dedicated to the research and development of innovative medicines. With a commitment to scientific rigor and innovation, we strive to advance medical science and deliver clinically meaningful therapies. We value the trust of every research partner and collaborator, and we continue to uphold professionalism and integrity as the foundation of our mission to improve human health.

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